Injury Law - Looking at McDonalds Coffee

Everyone knows that coffee’s hot: A second look at the McDonald’s coffee verdict

Common sense tells us that coffee is going to be hot. Therefore it seems hard to believe that the injured woman in the McDonald’s coffee case received an award from the jury in the million dollar range- for spilling hot coffee on herself. What were these jurors thinking? Did the lawyers in the case somehow round up a group of people unfamiliar with coffee, or unfamiliar with everyday thought processing? This seems unlikely. To understand why the lady in the McDonald’s case received such a high award requires an analysis of the case that goes beyond common sense.

Let’s start with an examination of the facts in the case that has become one of the most common examples of how current society is needlessly over-litigious. Liebeck v. McDonald’s Restaurants, as it is properly known, occurred in 1994 and involved a 79-year old woman as the plaintiff, a grandmother named Stella Liebeck. Ms. Liebeck ordered coffee from the drive-through window of a McDonald’s in Albuquerque, New Mexico. At the time of the incident, Ms. Liebeck was not driving, but was in the passenger seat of the vehicle. While the vehicle was at a complete stop, and the coffee cup held between her legs, Ms. Liebeck attempted to remove the lid of cup. The coffee spilled on her legs causing third degree burns over 6 percent of her body. The treatment of these injuries required an eight day hospital stay, and skin grafting procedures. Ms. Liebeck was required to undergo more treatments for her injuries over the two years that followed.
 

This is a much more severe injury than one might expect from a coffee spill, and rightfully so. The reason that Ms. Liebeck was so badly burned is because McDonald’s had a policy of serving its coffee at temperatures of 180- to 190 degrees Fahrenheit, a temperature hot enough to scald human flesh. Normally, coffee is served at approximately 130- 140 degrees. In fact, liquids at temperatures of 140 degrees and above pose a danger of causing burns to the skin if spilled. McDonald’s was also aware that the coffee it was serving was dangerously hot, because they had received over 700 similar complaints in the past due to injuries from the dangerously hot beverage. Many of these claims involved third-degree burn injuries similar to those sustained by Ms. Liebeck.

In spite of her injuries Ms. Liebeck did not even want to bring her case to trial. She wanted to settle with McDonald’s for $20,000. However McDonald’s offered her only $800 and therefore the case went to trial. The jury awarded $200,000 in compensatory damages and $2.7 million in punitive damages. The version of the ‘coffee case’ with which many of us are familiar insinuates that Ms. Liebeck received such a windfall from this case. But Ms. Liebeck did not make off with a fortune in spite of her injuries. The compensatory damages were reduced by 20% because the jury found that although 80% of the fault for the accident could be attributed to McDonald’s, but 20% of the fault could be attributed to Ms. Liebeck. Additionally the trial judge reduced the punitive damages to $480,000 or three times the amount of the compensatory damages. Yet, even after the case the parties entered into a secret settlement, so the public is unlikely to ever know exactly how much Ms. Liebeck received.

The actual version of this case stands in stark contrast to the popularly propagated version. Not only did Ms. Liebeck suffer serious injuries, but McDonald’s was fully aware that the temperature at which it served its coffee was scalding hot. In fact, after this case the McDonald’s at which Ms. Liebeck’s injuries occurred stopped serving coffee at such a hot temperature and now serves its coffee at about 150- 160 degrees. This case also serves as a lesson and a reminder about personal injury lawsuits. The trial judge in this case even categorized the actions of McDonald’s as reckless, callous, and willful. Although the initial premise of such a suit may seem to fly in the face of common sense, everyday people are injured under ordinary and seemingly innocent circumstances. In fact these are the circumstances under which great deals of injury cases occur. No one ever expects to be injured, and no one should have to live their life expecting the worst at any moment. If you or a family member believes that you have a personal injury case, please contact Greenberg & Bederman for a free legal consultation.
 

To learn more about our maryland personal injury lawyers, please read about Andrew Bederman, Roger Greenberg, John Sellinger, or Jason Fernandez, or contact Greenberg & Bederman for a free case review..

Tort Reform - What Is It?

Tort Reform I

Before we can understand tort reform, we must first understand what tort law is. Tort law seeks out those responsible for harm to others, usually on the basis of fault. Tort law, or personal injury law, requires those who are responsible to compensate, usually with money. Medical bills, lost time from work, diminished ability to perform every day chores, and the incapacity to enjoy recreational or daily life all are considered for compensation. It is especially difficult to put a price tag on a wrongful death case, as no amount of money can ever make the family completely whole again.

Typically American courts expect a jury to ascertain the damages in a tort case. Juries are comprised of ordinary citizens who are expected to fairly determine fault, and to place a monetary value on the compensation to the tort victim. Juries can arrive at different verdicts when hearing a similar case under the same circumstances. Just as we all do, jurors often bring their own biases that may hurt or help your case. This unpredictability can bring a wide range of results to your tort case.

One of the main determinations a good plaintiff’s attorney will make is choosing a good venue. Some plaintiff friendly venues include West Virginia, Cook County, Illinois, South Florida, and Atlantic County, New Jersey. Sometimes juries award high monetary awards in punitive damages. Punitive damages are different than compensatory damages. Punitive damages are designed, as the name implies, to punish the offender. Remember the famous “pants case’ where an administrative law judge sued his dry cleaners for $54 million for misplacing his pants? He cited the District of Columbia’s consumer protection law to justify his outrageous demand. This case went on for two years and took a two-day trial before it was rightly dismissed. Ah, the Tort system at work.

 

Back to punitive. Punitive means to punish. The purpose of punitive damages is two fold: to deter wrongful conduct by others (usually manufacturers) and to serve as a normative function of expressing shock or outrage at the defendant’s actions. Punitive damages are to punish an offender for intentional or malicious conduct and to deter similar future conduct. While punitive damage awards are infrequent, their frequency and size have grown in recent years, hence the tort reform political debate. They are routinely asked for in civil lawsuits presently. The difficulty of predicting whether punitive damages will be awarded by a jury at trial, and the current trend toward large amounts when they are awarded, have also contributed to inconsistent outcomes in similar cases.

To defend tort litigation, the costs can get expensive quickly. Organizations advocating tort reform, such as American Tort Reform Association (ATRA), claim that such costs cause all of us to pay more in indirect costs, such as higher health insurance premiums, and a higher price of goods. Tort reform has been hotly debated in Congress, the national media, and in academia, with advocates claiming we are in a tort crisis disagreeing with those who think tort crisis is a myth. According to Tillinghast-Towers Perrin, 2003, the expenditures on the tort system are substantial, about $250 billion a year, and some estimates suggest that indirect costs through “defensive medicine” and other responses to the threat of lawsuits are even more costly.

So, what is tort reform? It’s a group of ideas and proposed and some enacted (Caps on awards for instance) laws designed to changed the way our civil law works. Tort reform laws are designed to limit the circumstances in which the injured party may sue, and how much money to award to cases. If you think that tort reform will help, just look at New Zealand. In 1972 New Zealand introduced the first universal no-fault scheme for all accident victims. This is based on the principle that anyone suffering personal injury, regardless of whether they can point to a negligent party who caused their loss, may receive state benefits from the government run Accident Compensation Corporation. The goal is to achieve full equality in compensation, while reducing costs by removing the process from courts where litigation is hugely expensive. In the 1970s Australia and the United Kingdom drew up similar proposals for similar no-fault schemes. But the efforts and recommendations amounted to little, and with changes of government the reform agenda were abandoned.

Next Tort reform article: The specific ways of applying tort limitations. Stay tuned.

To learn more about personal injury law issues, please click personal injury . To learn about our personal injury lawyer in Maryland, please click personal injury lawyer.

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We are a personal injury law firm practicing in the areas of:
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